Terms of Service

Last Updated: October 27, 2025

These Terms of Service ("Terms") constitute a legally binding agreement between you, the user, and Resyn ("Resyn," "we," "us," or "our"), governing your access to and use of the Resyn mobile applications, website(s), and all related services, features, and content (collectively, the "Services").

IMPORTANT NOTICE

BY ACCESSING OR USING THE SERVICES, YOU AFFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS, OUR PRIVACY POLICY, AND OUR COOKIE POLICY. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

1. Corporate Information and Contact

Legal Entity

Resyn, a company established under the laws of the Netherlands.

Contact Information

Email: [email protected]

Website: resyn.nl

Designated point of contact for general inquiries and, where applicable, for the purposes of the EU Digital Services Act (DSA).

2. Eligibility and User Representation

Minimum Age

  • European Economic Area (EEA) and United Kingdom (UK): You must be at least sixteen (16) years of age to use the Services.
  • Other Jurisdictions: You must be at least thirteen (13) years of age to use the Services.

Legal Capacity

By using the Services, you represent and warrant that you meet the applicable minimum age requirement and possess the legal capacity to enter into a binding contract with Resyn under the laws of your jurisdiction.

Parental Consent

If you are under the age of majority in your jurisdiction, your parent or legal guardian must review and agree to these Terms on your behalf. If we become aware that a user is under the applicable minimum age without verifiable parental consent, we reserve the right to terminate their account.

3. Account Registration and Security

Account Creation

You may be required to register an account to access certain features. You agree to provide accurate, current, and complete information during the registration process and to maintain and promptly update your account information.

Confidentiality

You are solely responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account. You agree to notify Resyn immediately of any unauthorized use of your account or any other breach of security.

Account Tiers

We may offer various account tiers (e.g., FREE, PRO, CREATOR) with varying features and limitations. We reserve the right to modify the features, pricing, and availability of any account tier at any time.

4. User-Generated Content (UGC)

Ownership of Your Content

You retain all ownership rights in the content you create, upload, post, link, or otherwise make available on the Services, including, but not limited to, "memories," "echoes," captions, comments, and creator packs (collectively, "Your Content").

License Grant to Resyn

To facilitate the operation, promotion, and improvement of the Services, you grant Resyn a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, and sublicensable license to host, store, cache, use, reproduce, modify, adapt, publish, display, perform, translate, and distribute Your Content in connection with the Services and Resyn's (and its successors' and affiliates') business, including for promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels.

This license is granted for the duration Your Content remains on the Services and shall terminate upon the deletion of Your Content from our systems, subject to technical backups and legal retention obligations.

Content Representations and Warranties

You represent and warrant that:

  • You are the sole creator and owner of Your Content or otherwise possess all necessary rights, licenses, consents, and permissions to grant the license set forth in Section 4.2
  • Your Content does not and will not infringe, misappropriate, or violate a third party's patent, copyright, trademark, trade secret, moral rights, or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation

Content Screening and Removal

We reserve the right, but are not obligated, to monitor, review, screen, or edit Your Content. We may remove or disable access to any of Your Content at any time and without notice if we reasonably believe it violates these Terms, our Community Guidelines, or any applicable law.

5. Creator Packs and Monetization

Revenue Share

Creators may offer premium content or services ("Creator Packs") for a fee. Unless explicitly stated otherwise in a separate written agreement, the default revenue share structure is seventy percent (70%) to the Creator and thirty percent (30%) to Resyn (70%/30% split) of the Net Receipts actually received by Resyn.

"Net Receipts" means the gross amount paid by the user, minus any platform fees (e.g., app store commissions), payment processor fees, refunds, chargebacks, and applicable taxes.

Payouts

Payouts to Creators are handled through designated third-party payment processors (e.g., Stripe, RevenueCat). Creators must complete all required Know Your Customer (KYC) and verification procedures, and provide accurate and complete payout details. Resyn may establish minimum payout thresholds and specific payout schedules, which will be communicated to the Creator.

Subscriptions

Subscriptions for PRO/CREATOR tiers or add-ons are billed on a recurring basis and will automatically renew until canceled by you. You must cancel your subscription before the end of the current billing period to avoid being charged for the next period.

6. Payments and Billing

Payment Processing

All payments are processed by third-party payment processors. Resyn does not store your full payment card details. By submitting payment information, you agree to the terms and conditions of our payment processors.

Pricing and Taxes

Prices for the Services may include or exclude taxes depending on your location and applicable law. You are responsible for any applicable taxes, including VAT or sales tax, that are not collected by Resyn.

Refunds and Right of Withdrawal (EU/EEA)

  • General Policy: All purchases are generally final and non-refundable, except where required by law or the terms of the applicable app store.
  • EU Right of Withdrawal: By purchasing digital content or commencing a subscription, you expressly consent to the immediate supply of the digital content and acknowledge that you lose your statutory right of withdrawal (the 14-day cooling-off period) once the performance of the service has begun.

7. Acceptable Use Policy and Community Guidelines

Prohibited Conduct

You agree not to use the Services to:

  • Violate any applicable local, national, or international law or regulation, including intellectual property and privacy laws
  • Post or transmit content that is illegal, defamatory, obscene, pornographic, hateful, harassing, exploitative, or extremely violent
  • Engage in any activity that is harmful, fraudulent, deceptive, threatening, abusive, or otherwise objectionable, as determined by Resyn in its sole discretion
  • Circumvent, disable, or otherwise interfere with security-related features of the Services
  • Use any automated system to access the Services in a manner that sends more request messages to our servers than a human can reasonably produce
  • Attempt to reverse-engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Services

8. Moderation, Enforcement, and DSA Compliance

Content Moderation

Resyn employs a combination of automated systems (including AI-powered moderation) and human review to detect, identify, and address potential violations of these Terms and our Community Guidelines.

Enforcement Actions

We reserve the right to take any action we deem appropriate, including, but not limited to removing or restricting access to specific content, limiting account features or visibility, and suspending or terminating your account access, either temporarily or permanently.

Appeals and Redress

  • You may appeal any moderation decision by submitting a detailed request to [email protected]
  • Where required by law, you have the right to request human review of automated decisions
  • Resyn will cooperate with certified out-of-court dispute settlement bodies for the resolution of disputes concerning moderation decisions, as stipulated by the DSA

9. Intellectual Property Rights

Resyn's Intellectual Property

The Services, including all software, design, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, video, and other intellectual property rights therein (excluding Your Content), are owned by Resyn or its licensors and are protected by Dutch and international intellectual property laws.

Takedown Procedures

If you believe that any content on the Services infringes your copyright or other intellectual property rights, you must submit a formal notice to [email protected]. Your notice must comply with all applicable legal requirements.

10. Third-Party Services and Advertisements

Third-Party Integrations

The Services integrate with, or may provide links to, third-party websites, applications, and services (e.g., payment processors, hosting providers, analytics tools). Your use of these third-party services is subject to their respective terms and conditions and privacy policies.

Advertisements

  • Non-Personalized Ads: We strive to ensure that all ads are non-intrusive
  • Personalized Ads: In jurisdictions requiring consent (e.g., EEA/UK), we will request your explicit consent before serving personalized advertisements
  • Minors: We do not serve personalized ads to minors where prohibited by law

11. Mobile Applications and App Stores

Your use of the Services via an application obtained from a third-party app store (e.g., Apple App Store, Google Play Store) is subject to these Terms and the terms and conditions of the respective app store. You acknowledge that these Terms are between you and Resyn only, not with the app store provider.

12. Service Modifications and Availability

Changes to the Services

Resyn reserves the right to modify, suspend, or discontinue any aspect of the Services, including features, content, or availability, at any time, with or without notice.

Material Changes

If we make a material change to a paid feature that negatively affects your use of that feature, we will provide reasonable advance notice and, if required by law, offer you a pro-rata refund or the option to cancel the affected service.

13. Term and Termination

Termination by User

You may terminate your account at any time by following the account deletion process within the Services.

Termination by Resyn

We may suspend or terminate your account and access to the Services immediately, without prior notice, if you materially breach these Terms or our Community Guidelines, we are required to do so by law or a governmental authority, your account is inactive for a prolonged period, or we determine that your continued use poses a risk to the Services, other users, or third parties.

14. Warranties and Disclaimers

"AS IS" BASIS

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, RESYN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

RESYN DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DEFECTS WILL BE CORRECTED.

15. Limitation of Liability

Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RESYN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL RESYN'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF: (A) FIFTY EUROS (€50.00); OR (B) THE TOTAL AMOUNT YOU PAID TO RESYN FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

NOTHING IN THESE TERMS IS INTENDED TO EXCLUDE OR LIMIT ANY CONDITION, WARRANTY, RIGHT, OR LIABILITY WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED.

16. Indemnification

You agree to defend, indemnify, and hold harmless Resyn and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to reasonable legal fees) arising from Your Content, your use of and access to the Services, your violation of any term of these Terms or the Community Guidelines, your violation of any third-party right, or any claim that Your Content caused damage to a third party.

17. Privacy and Data Protection

Your use of the Services is subject to our Privacy Policy and Cookie Policy, which describe how we collect, use, share, and store your personal data. By agreeing to these Terms, you acknowledge that you have read and understood our Privacy Policy and Cookie Policy.

18. International Compliance and Export Controls

You are responsible for compliance with all applicable laws and regulations regarding the transmission of data exported from the country in which you reside. You represent and warrant that you are not located in a country that is subject to a Dutch, EU, or U.S. government embargo, or that has been designated by the Dutch, EU, or U.S. government as a "terrorist supporting" country, and that you are not listed on any Dutch, EU, or U.S. government list of prohibited or restricted parties.

19. Governing Law and Dispute Resolution

Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of The Netherlands, without regard to its conflict of law principles.

Exclusive Venue

Subject to mandatory consumer law, you and Resyn irrevocably agree that the courts located in or near The Hague / Rijswijk, The Netherlands shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

20. Changes to these Terms

Resyn reserves the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on the Services, through in-app notification, or by email. Material changes will become effective no sooner than thirty (30) days after they are posted, unless the change is required by law or relates to new features or services, in which case it will be effective immediately. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the revised Terms.

Cookie Policy

Last Updated: October 27, 2025

Purpose and Categories of Use

This Cookie Policy explains how Resyn utilizes cookies, Software Development Kits (SDKs), and similar technologies on resyn.nl and within our mobile applications.

CategoryPurpose
Strictly NecessaryRequired for core functionality, security, and operation
FunctionalRemember your choices and provide enhanced features
Performance & AnalyticsTrack usage patterns and measure feature engagement
Advertising & MeasurementDeliver advertisements and measure campaign performance

Your Choices and Consent

In jurisdictions where required by law, we will request your explicit consent before deploying non-essential cookies or SDKs. You have the right to withdraw or change your consent at any time through the Consent/Privacy settings within the app or website.

We honor Global Privacy Control (GPC) signals where legally mandated.

Technologies and Providers

We use the following providers for various purposes:

  • Supabase - Authentication & User Management
  • Stripe - Payment Processing
  • RevenueCat - Subscription Management
  • Vexo Analytics - Performance & Analytics
  • Google AdMob - Advertising & Measurement (FREE tier)
  • OpenAI - Content Moderation
  • DigitalOcean/Neon - Hosting & Database

Contact

For any questions regarding this Cookie Policy, please contact us at [email protected]

Last Updated: October 27, 2025